What would u do?!

[ben2012]

Went to install some dado trunking and new lighting in a small outside shed last week, allowed day and a half for work (quote) and did it in one day. Customer asked if any discount for doing in one day and said would knock £80 off. I was happy and so was he. Later that night he text me saying panel heater isn't working! Now apart from unplugging it from existing socket and plugging into new dado not touched it at all! Spoke to him today and says it's the rocker switch on the heater that isn't working and 'Its strange how it stopped working after I'd been' he went on to say it would be £80 for a new heater and he'd meet me half way on a new one! I said I hadn't had anything to do with it so reluctant to pay anything more! Going to look at it tomoz, any opinions on this? Thanks

 

[Robotstar5]

If you left him the paperwork proving all your work tested & working OK tell him what your callout charges are before going.

 

[kingeri]

yeah...

and i`v got a pretty good idea as well what group this nob comes from...

caus i have to put up with `em everyday....

and i can assure you now if i had my way.....

I hear you.....

 

[Engineer54]

Just tell this guy straight, (nicely or otherwise) that on reflection, ....the work you installed and tested did not include or involve in any way whatsoever your existing appliances. You will not be getting further involved in inspecting/checking the said heater free of charge, and certainly, will not be contributing to it's replacement in any form... End Of!! lol!!

 

[GLENNSPARK]

Just tell this guy straight, (nicely or otherwise) that on reflection, ....the work you installed and tested did not include or involve in any way whatsoever your existing appliances. You will not be getting further involved in inspecting/checking the said heater free of charge, and certainly, will not be contributing to it's replacement in any form... End Of!! lol!!

we all know who it is...

i gets it nearly every day....

 

[telectrix]

offewr to fit a new switch in the heater. at parts+ call-out+ labour, of course.

 

[7029 dave]

Tell him to get stuffed.

 

[Prince1983]

So who exactly is this 'group'?

 

[sparkdog]

In my experience if you knock the price back they suddenly want "Instant service and a lifetime guarantee."

 

[ChrisElectrical88]

Tell him to pee off!! I would go back! And I would have knocked 8p off the bill!

 

[ian.settle1]

Tell him to take a long walk of a short peir and if he wants see you in court.

 

[GMES]

Tell him to go ..... himself with the rough end of a pineapple

 

[telectrix]

tell him you'll go back, but you won't pay the surgeon for the 4 hours it takes to remove the heater from his rectum.

 

[Silly Sausage]

Sure I read somewhere once that you can redirect incoming phone calls to Premium rate numbers that never answer, then the caller racks up a huge phone bill without knowing it until the bill arrives!

That's what I'd do.

 

[telectrix]

Sure I read somewhere once that you can redirect incoming phone calls to Premium rate numbers that never answer, then the caller racks up a huge phone bill without knowing it until the bill arrives!

That's what I'd do.

like it!

 

[jimmymac]

yep...and like i says its a particular group that carry out `you give me discount` crap....

i`d turf em all out me....

I bet you get a lot of that down your neck of the woods