customers | Page 3

customers

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  1. W

    Customers Know Best (really)

    Went out to look at a rewire, only to be told the garage is fine:6:
  2. L

    EICR on a Sunday

    Working Sunday's suck! Let alone doing condition report for someone that thinks your waiting to find faults and rip them off! People out of the trade just don't get it do they! You point out things that are unsafe/dangerous and they look at you like it should be rectified in the price?? I'm...
  3. H

    customers

    A customer wants an extra socket installed in the living room. Carpets have been laid and they don't want them lifted. There is 1 double socket on the ring and an unfused spur to another double socket. They want minimal disruption and have suggested I run an extension lead clipped around the...
  4. H

    Customers not paying in full!!!

    I've had some trouble receiving full payment from a customer. I'm guessing many of you may have had issues like this before, if so, what's the best way to approach the situation? Feel like going round there and removing cables! Any help would be appreciated.
  5. D

    Best competent person scheme

    Hi guys, ive always been employed but I am thinking of going it alone this year. What do people think the best competent person scheme is to ensure compliance with part p. ive herd you have to of been trading for a year for the NIC and was wondering if others were cheaper or had less paperwork...
  6. mattyevz

    EICR 10% tested, rubber cables and passed?

    Hi Guys, Went to a customers house on Friday to fit some new light fittings ... Only to find rubber cables with no earths. when I informed the customer he explained that only recently it had an EICR and passed . On further investigation I discovered that a 16th edition consumer unit had been...
  7. A

    Stupid stupid stupud customers.

    ......
  8. B

    horstmann 80A timer for storage heater circuit

    Just looked at a domestic call out. Storage heaters have stopped working. Next to the consumer unit is a Horstmann 80A timer clock, you know the typical steam punk Bakelite. This looks burnt out. Any recommendations for a replacement. Not familiar with this type of circuit arrangement.
  9. K

    Bloody customers

    Why is it always sparks who get down graded. It's radiclous, train for so many years to work to a strict regulations and in the end we get asked can you change 1 double socket for me? I live 20 miles away. Can you do it for £10. Yeh sure darling I will definatly leave my missus and kids at home...
  10. Pete999

    Builder / Customers

    I'm just wondering if anyone, and I'm sure you do have any stories or downright misinformation from the description in the title? I helped a mate do a rewire on an ex council property, empty, and very little furniture left, easy you say, well yes it was apart from one annoying problem, the down...
  11. M

    Difficult customers...

    In a chatty mood.... So just wondered if anyone had had any really difficult customers...Or the customer that calls you up to do the work and then they know better once you've arrived. Had one recently, Customer wants a downflow heater put in 2 of their bathrooms. Had a look around the property...
  12. The Solar King

    Calculating Payback and Yield for Private Customers

    Feed in Tariff and Export Tariff payments are Tax free. When calculating pay back does anyone take this into account? The payment is effectively what would have been received after tax was deducted had it been taxable. For a 20% tax payer, it means the payment is actually worth 25% more. For the...
  13. T

    check a trade is it worth it

    check a trade is it worth it? is it waste of 500 quid, do u have to bid on jobs or as you listed you get them, asgot person coming round next thursday to pressure sale to get us to join
  14. B

    How do you get customers?

    I am going to spam all the city with direct leaflets distribution, I also got one gumtree advert, but I dont think people will call from gumtree for a PAT Test;p Do u have any other ideas or methods? I want to visit all shops, hair stylists, letting agencies, hotels...
  15. applemac

    crap at customers house

    i must be getting old, when i was younger i could go ages without giving birth to a brown baby but why is it that a customer just won't leave the house and let me empty my busting bowls! must be all the good coffee purging it out! last week i was crowning for a mr whippy so i nipped in the bog...
  16. SolarCity

    Daily Mail customers

    We went to look at an electrical job on Saturday and to cut a story short, the work they wanted doing simply wasn't feasible. Anyway, having noticed our van, the guy then proceeds to tell us that solar PV just doesn't work and that he is looking at solar thermal instead as it is much better...
  17. R

    Unhappy customers

    How many people have installed a new board for someone and the customer doesnt like it because of the tripping when they start using dodgy old portable drills mowers and when lamps blow etc.
  18. J

    Displaying prices on website and marketing literature.

    Just wondered what the general consensus is regarding making customers aware of your prices before they have even contacted you. I have looked a quite a few 'Electrican' websites and would have to say that the number that display costs/hourly rates, or any form of pricing for that matter, is...
  19. S

    Your method of handling non paying customers?

    I've always been partial to a bit of advice in this area across all trades, how do YOU sort out non paying customers? Say the work went well and as planned, as agreed before work starts but the customer decides this wasnt what he wanted for his m oney and refused to pay up, whats your methods...
  20. R

    Want to stop working with my hands and become a paper pusher

    Hi there having been in the electrical business since Jan 1980 I now want to stop the physical part and get into design etc. I have my C&G2400/2391/ 17th edition etc. Being self-employed I have some great customers but do not know how to make this change, as my customers will no longer have a...

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