13 Amp 240V socket installation in disabled toilet

[Leesparkykent]

How does chopping off the plug void the manufacturers warranty if that is what is needed to install it correctly

If the manufactures instructions say "the warranty will be void if you cut off the moulded plug top" then if you go ahead and cut it off the warranty will be void.

 

[shanky887614]

If the manufactures instructions say "the warranty will be void if you cut off the moulded plug top" then if you go ahead and cut it off the warranty will be void.

you can still return it as long as you haven't caused the fail and they will have to fix/replace it in the first year

 

[TJ Anderson]

you can still return it as long as you haven't caused the fail and they will have to fix/replace it in the first year

It can work against you. Customer of mine had extractor hood motor control fail within 3 months. As plug had been cut (I cut it and hardwired to existing flex out fed by 3A FCU above worktop). Manufacturer said it had been interfered with and warranty was void.

 

[shanky887614]

It can work against you. Customer of mine had extractor hood motor control fail within 3 months. As plug had been cut (I cut it and hardwired to existing flex out fed by 3A FCU above worktop). Manufacturer said it had been interfered with and warranty was void.

under the sales of goods act they must accept the returns

 

[UNG]

It can work against you. Customer of mine had extractor hood motor control fail within 3 months. As plug had been cut (I cut it and hardwired to existing flex out fed by 3A FCU above worktop). Manufacturer said it had been interfered with and warranty was void.

Had this one with one of my mates houses, manufacturers service man tried to use the void warranty bit when they came to fix a cooker hood this was because he couldn't safely isolate it by removing the plug from the socket as instructed by his company happened to be there when he appeared so I disconnected it and put a temporary plug on it while he fixed it. This is not the only occasion I have had this but highlights how a H&S issue is being used to refuse service or repair of an item wired and connected in a recognised way and giving the customer the customer no options on a no cost repair

 

[Engineer54]

looks like a moulded plug to me, chopping the plug off could void the manufacturers guarantee.

no, it won't void any manufacturers warranty!!

 

[Engineer54]

If the manufactures instructions say "the warranty will be void if you cut off the moulded plug top" then if you go ahead and cut it off the warranty will be void.

i'd like to see them defend that little gem in a court of law!! It's an old wifes tale often used to frighten those daft enough to believe that sort of crap!!

 

[Engineer54]

It can work against you. Customer of mine had extractor hood motor control fail within 3 months. As plug had been cut (I cut it and hardwired to existing flex out fed by 3A FCU above worktop). Manufacturer said it had been interfered with and warranty was void.

Load of Rollocks!!

 

[TJ Anderson]

Load of Rollocks!!

No, it isn't. This was a real situation where the manufacturer refused to replace it when the customer stated the plug had been cut off. It is all well and good saying it would not stand up in court, but I can't see someone going to court over a failed extractor hood with a value of £100. Have you ever heard of a court case over the removal of a plugtop!! lol

 

[Jonspark]

that install isn't suitable for the environment, anyone attempting to work on the u bend will cover the electrical equipment with water.

 

[telectrix]

that install isn't suitable for the environment, anyone attempting to work on the u bend will cover the electrical equipment with water.

why? plumbers can't be that thick, can they?

 

[Engineer54]

Had this one with one of my mates houses, manufacturers service man tried to use the void warranty bit when they came to fix a cooker hood this was because he couldn't safely isolate it by removing the plug from the socket as instructed by his company happened to be there when he appeared so I disconnected it and put a temporary plug on it while he fixed it. This is not the only occasion I have had this but highlights how a H&S issue is being used to refuse service or repair of an item wired and connected in a recognised way and giving the customer the customer no options on a no cost repair

I think H&S is being used as a red herring here, these service guy's are supposed to be trained personel, but incapable of disconnecting a fused outlet unit, beggars belief!!!

The easiest way to get these service contractors to honour the manufacturers warranty is to go to the CAB who will contact the said company and inform them that they are in contradiction of consumer rights law. It's NOT the manufactures that throw this crap up, it's their contracted out service companies.

I've never seen any appliance manufacturer's warranty data, stating that removal of the supplied plug top, will void its warranty, basically because it would be in breach of UK's consumer law...

Any appliance that has been connected to the main supply via a connection method recognised and in accordance with BS7671, it's warranty cannot be voided, it's as simple as that.

 

[Engineer54]

No, it isn't. This was a real situation where the manufacturer refused to replace it when the customer stated the plug had been cut off. It is all well and good saying it would not stand up in court, but I can't see someone going to court over a failed extractor hood with a value of £100. Have you ever heard of a court case over the removal of a plugtop!! lol

It's NOT the actual manufacturer that tries this crap on, it's their UK service contractors....

This subject has been done to death on here. If you or anyone else are prepared to throw away 100 quid or whatever on the whim or a service operative, then more fool you, and why this scare tactic continues today!!

Just to make it blatantly clear, .... the removal of a factory fitted plug top in favour of another approved/recognised method in accordance with BS7671 CANNOT AND WILL NOT void any appliance warranty in the UK. There can't be any clearer than that!!

 

[UNG]

I think H&S is being used as a red herring here, these service guy's are supposed to be trained personel, but incapable of disconnecting a fused outlet unit, beggars belief!!!

The easiest way to get these service contractors to honour the manufacturers warranty is to go to the CAB who will contact the said company and inform them that they are in contradiction of consumer rights law. It's NOT the manufactures that throw this crap up, it's their contracted out service companies.

I've never seen any appliance manufacturer's warranty data, stating that removal of the supplied plug top, will void its warranty, basically because it would be in breach of UK's consumer law...

Any appliance that has been connected to the main supply via a connection method recognised and in accordance with BS7671, it's warranty cannot be voided, it's as simple as that.

A lot of companies will not allow their staff to disconnect an appliance from a spur unit as they don't want any liability for the fixed installation or any related claims from the work they carry out involving it, disconnecting the appliance from the spur may / will involve isolating the circuit which may affect other appliances within the property, they want a simple job and the manufacturers use this to frighten people into not removing the plug. Yes they may be trained personnel but they don't want the aggro and exactly what are they trained to undertake

 

[shanky887614]

A lot of companies will not allow their staff to disconnect an appliance from a spur unit as they don't want any liability for the fixed installation or any related claims from the work they carry out involving it, disconnecting the appliance from the spur may / will involve isolating the circuit which may affect other appliances within the property, they want a simple job and the manufacturers use this to frighten people into not removing the plug. Yes they may be trained personnel but they don't want the aggro and exactly what are they trained to undertake

fcu feeding socket below

pleases everyone