Accenta Min G4 with AG6 problem bell

[chilworth]

Hello, I'm new here and after some advice. I'm installing an Accenta Mini G4 Alarm with Honeywell AG6 Bell (SAB). I tested the system with a battery only and everything seemed to be working fine - once I fixed a fault on one of the RKPs. My problem is now I've connected to the mains and apply the battery link to the AG6, the bell sounds and won't go off. Removing the battery link silences the bell but it won't then trigger with the bell test function from the panel. Everything inside the house works as it should and when the alarm is activated the internal siren sounds. I also can't get the strobe on the AG6 to work. I've seen posts on other sites talking about problems with the AG6 but not many solutions. Can anyone offer any help please?

Thanks

 

[Tafia]

Ok lets sort out one problem at a time, if you have used the link between zone 1 and set+ as ADE has asked, then this wipes the memory, (NVM), so the panel will no longer recognise any fobs, and an Error led will show when presenting the fob. To reprogram a fob power down panel, (battery and mains), refit wire link zone 1 to set+ and power up by mains, hold the fob until panel bleeps, I think zone 1 will show. then remove wire link. With bell box check voltage accross A and D you should have 13v, if not check fuse 5

Thanks for your patience Tazz,

I did reply to this last night but for some reason it has not appeared here. The panel I had the initial problem with was replaced by the wholesaler and this one has had no link from zone 1 to set +. The Error light was lit on the first panel as soon as I powered it up and this replacement has done the same thing. The fobs talk to the panel OK and the walk tests are all OK. I can put it into Day mode but the error light is still lit along with the Day LED.

I can't check the voltage to the bell box until Monday.


Thanks again.

T

 

[sedgy34]

They changed the connections from the book as I found out use your own colours

 

[Tafia]

Thanks for this Sedgy34.

We used this diagram as provided by the distributor; looks the same as yours except for the core colours used.

http://www.moretonalarms.com/pdf_downloads/Bellbox_Wiring_MAS.pdf

 

[sedgy34]

Make sure the switch on the back is on brick not the mortar
you could have a faulty siren but that's very rare

 

[oldtimer]

Listen I have seen this too many times with equipment being taken back because the person installing it does not understand how it works how do I know this cos I have been doing it for 29 years.

So best thing to do is get a beer then put a cover on the dining room table then make a temporary mains lead fit all links in the CP and learn how to work it now when you do that get an outside sounder with 2 metres of cable and wire it up then when you get this working its time to install both and you cannot go wrong

 

[Tafia]

Cheers, I have checked the tamper for continuity and no tamper light is lit on the panel, just Day and Error.

 

[Tafia]

Listen I have seen this too many times with equipment being taken back because the person installing it does not understand how it works how do I know this cos I have been doing it for 29 years.

So best thing to do is get a beer then put a cover on the dining room table then make a temporary mains lead fit all links in the CP and learn how to work it now when you do that get an outside sounder with 2 metres of cable and wire it up then when you get this working its time to install both and you cannot go wrong

Thanks Oldtimer. So, do you know why both panels are showing Error on power up? Blurb says it is the easiest panel to install yet many folks seem to be having the same trouble. This query Googled shows lots of results

Yes, I realise you are not Mystic Meg as you mention above.

 

[tazz]

The error lights is a program error, but as oldtimer says lets get back to basics, i would thaught the helpline forgot to tell you to fit all links back before linking out z1 and S+, so this is what we need to do first, remove all cables and fit all factory links back, then we can reset and test the panel.

 

[oldtimer]

ALL panels show fault on power up Hows that you say because it power fails to fault so when you power it up you make sure your links are in ie PA, SAB , Tampers and even zones Then press the spring in and reset the panel and it will clear Then set & unset the panel . When you have proved that then release the spring the panel will go into fault condition then silence it now you can start putting the devices in knowing if there is a problem it aint the panel. Plus use your multimeter because this is you best friend doing alarms once you have done this then do the sounder last why ? because it will pee people off if you activate it several times whilst installing the alarm.

I have used this method for 29 years and to be fair your average domestic spark will run a mile from alarms because they do not understand them or the theory behind them.

Also read my bit on so you want to know more about alarms its all there

 

[Tafia]

In my reply to Tazz last night which seemed to get lost in cyber space, I mentioned that when I installed the first panel I saw a sticker on the pcb which said the guarantee ran out in December 2011. The panel was bought “new” in Dec 2012. There was an IC in there with what looked like a date on it: something like 29/12/2003.

So this panel was sold a year after the Honeywell warranty had expired. The panel was returned as faulty to the supplier as instructed by Honeywell Tech Support. Supplier sent it to Honeywell who told them it was out of warranty; buy a new panel. So according to Honeywell, their warranty expired before the panel was sold. Neat idea!

The suppliers have been very good and sent me a replacement at no cost but lo; when I opened it up, it had the same expiry date for the warranty. Seems that either the suppliers sent me the same panel back, which I doubt, or they have a stock of Logic Six panels on their shelves with the makers warranty out of time.

I then wondered if the fobs may have lost their “memory” having been so long without use but surely they are inert and pick up their energy from being presented to the panel. They work in the same way as antitheft RFID chips on stock in tool stores for example.

I know the Error LED lights to show an unrecognised fob but the fobs that came with the panel are supposed to be pre-programmed to be recognised by the panel. I had not wiped the memory by linking Zone 1 to S+.

The panel does react to the fobs which suggests they are OK. As mentioned, the Error light came on as soon as power was applied. The key fobs had not been presented at that time so why would the Error LED light up.

If the above scenario is a possibility, then perhaps I should follow Tazz’s suggestion to wipe the memory and re-programme the fobs. Have I been fooled by the fact that the fobs appear to be accepted by the panel but have actually lost their “memory”

I wrote this before I saw the further responses from Tazz and Oldtimer. Worth leaving in for the warranty saga.

 

[Tafia]

The error lights is a program error, but as oldtimer says lets get back to basics, i would thaught the helpline forgot to tell you to fit all links back before linking out z1 and S+, so this is what we need to do first, remove all cables and fit all factory links back, then we can reset and test the panel.

OK sir, will remove all cables and refit links ASAP.

Thanks again.

 

[Tafia]

Hi folks,

I am embarrassed.
From my eye level, when I look at the panel, I see both the Day and the Error LED's ports clearly shining, hence my query.

I now realise that the green Error port was in fact picking up a reflection from the Day LED and when I bob down and look at the panel head on, I see that only the Day LED is actually lit.


The bell box is working as it should with the strobe also flashing perhaps six times to show the system is set.


Thanks again to all for your time and patience and apologies for my mistake. Perhaps we have all learned something: especially me!! I hope the wiring diagram for various alarm panels and bell boxes I posted above will be of use to others.


Best wishes,

T.

 

[oldtimer]

thanks for being so honest T appreciate the feedback but confused with regards to strobe flashing as this should only happen during a fault or an activation ie strobe is a visual alarm indication

 

[Tafia]

thanks for being so honest T appreciate the feedback but confused with regards to strobe flashing as this should only happen during a fault or an activation ie strobe is a visual alarm indication

Thanks for understanding, Oldtimer.

Page 4 of the operating instructions ( green booklet) does say that when the system is set: "the external strobe will operate for 5 seconds which provides confirmation of the SET operation".

See: http://www.responseelectronics.com/manuals/Logic_Six Install.pdf

Towards the end of the document.

Thanks again

 

[oldtimer]

Yep ok my mistake this used to happen to the old optima panel if you set the exit / entry to chime