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Hi all

Hoping I could get some independent advice on here. We've just bought our first property and had to get a full house rewire on the property (3 bed semi). Our electricians had finished the work within 2 days (2 electricians working on it). When asked when they were coming back, they said they didn't need to come back for a second fix as they'd finished it all. As we didn't know any better, we assumed all was fine and paid up because that said they wouldn't give paperwork till payment was made.

Since then, we have had a few issues. Our plasterer has been really surprised at the poor standard of work - they have had to plaster around all sockets and spotlights in kitchen.

1. The holes made to put in the sockets are generally quite a bit larger than the face of the external socket casing.
2. One of the sockets had a loose wire that was not connected when the plasterer was plastering around.
3. Another socket melted the builder's plug (smoke coming out as well), but didn't activate the trip switch.
4. An armoured cable they put in to light the garage is coming out of the consumer unit and through the floorboards in the bedroom in front of (rather than behind) the skirting board.
5. No paperwork 3 weeks after despite chasing him for this before everything else happened.

Would really appreciate any feedback as not sure if these are common or we really are within our rights to be taking this further? We tried contacting the electrician a couple of days ago, but he's not able to come till Monday evening, but his general response is telling me that he's blaming the plasterer's work.

Thanks!
 
I always oval my cables dinger, but that’s more to prevent the spreads nicking the cable and just plastering it over, don’t believe there’s any requirement in the regs....
 
The cables should still have something over them, capping, tube or the like

Depends, the capping or oval conduit is more to keep the plasterer from damaging the cables with their trowel.

One builder I sometimes work alongside, prefers to avoid capping as it tends to bulge and can lead to thin patches of plaster. But his guys are careful and can work with cables just clipped to the bricks/blocks without damaging them.
 
Not always needed at all and definitely not indicative of a bad job.

I’ve not said the regs demand it, but as I said to another, in my opinion it should be done and shows a lack of professionalism and personal pride leaving the cables like that. It does protect them to during plastering and just feels (in my humble opinion) more professional
 
That brown doesn’t even look like it’s been clamped so the tug test probably wasn’t carried out. I know the electrician and his mate need to defend themselves so not wishing to come down heavy.
Is 2 days a bit of a rush for a full rewire with two of them. I feel it would lead to some sloppiness and with a want not to return to second fix but to do it all in one instead speaks of greed to me and not customer satisfaction.
I hope he steps up and puts all right and proves us wrong, for the sake of the trade.
 
Hi, looking at those pics, putting back boxes in solid walls, you nearly always end up with larger holes than the boxes, due to the nature of brick/block work and plaster breaking off.
As others have said, fixing the face plates back, should be done after the plastering and painting has been completed.
As for the live coming out, with all due respect, if this had been fixed I’m securely (I always give my conductors a good tug to ensure they’re secure) it shouldn’t have happened, even if the plasterer has pulled the socket, as this could happen to anyone taking off the face plate in this instance.
A loose conductor should have been detected during testing, with a higher resistance reading. It would be interesting to see the schedule of test results for this circuit
Thanks - that's a good point. We could ask for the schedule of test results. I'm hoping he'll be bringing some paperwork on Monday.
 

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