Yes it's 3phase and 230volt control circuit with no neutral. I have checked the stop start circuit and it's all reading 230volts that go onto the coil.
Exactly what are you testing between?
Control circuits are not as clear cut as you may think if say your coil is 400v and you had an issue with A1 supply then it will still show 230v both side of the coil to Earth.... Ensure you understand the nature of the control voltage and ensure this corresponds to the coil voltage.
This thread is going around in circles it seems and TBH if the simple task understanding the set-up and relevant voltages is getting you confused then your clear lack of experience in this area of electrics is making me think you are taking on jobs you are not competent to do and strongly suggest you get supervised experience for a few yrs before accepting any similar work.
It can be a simple set-up to buy a ready built start/stop contactor and fit it to a grinder for example but its more than just knowing the correct one to buy... if you are delving into the line of work then you need to have working experience and knowledge of machinery, controls, faulting and the BS60204.
The concepts of a burnt out contactor depend on what is meant by burnt out, what checks were made to find and/or isolate the cause, and whether the unit was spec'd correctly in the first place ... although we can make a few suggestions here we are lacking vital info and hence we are going around in circles.
-You need to be sure of the coil voltage.
-You need to be sure of your testing procedures and understand control voltages can have many back feed issues giving misleading info ... also if tranformed control voltages you need to know the TX output earthing arrangment to understand what results you get (Unlikely an issue if you have mains supplied L/N 230v or 400v).
-Ive been working 25yrs and the term fault batch is to blag the customer its very rare to get a replacement part that is faulty -if it suffers the same fate then you should be looking at others possible causes.
You won't rewire an house without understanding knowledge of the circuit theory and devices installed to protect them... hence a fault can be tested for and usually traced so why go into industrial and work on things you have no practical understanding of... please don't take this the wrong way but if you mess up no insurance will cover you for incorrectly designed / spec'd goods and the consequences can be extremely expensive.