Difficult customer! Refusing to allow me to rectify faults. | Page 2 | on ElectriciansForums

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First Post on here but I need some advice so bare with please!
So I recently got called to a job from a customer who had their consumer unit changed by an "electrician" who fitted a split load rcd board. When the rcds repeatedly tripped he walked away from the job on nothing but MCB and main switch removing both rcds.
I've done plenty of testing on the board today and there are numerous faults and poor readings, such as low L-E IR readings (about 0.4mohms) as well as open end readings on cpc for ring final circuits. Also low N-E IR readings (again about 0.4mohms).
So I explained the scenario to the customer... Who has now told me he doesn't want me to rectify these faults or complete any fault finding as it will cause too much disruption to his house. Testing asides, I've done no work in this house and won't be especially whilst its in the state its in. But asides from just walking away is there anything I can do here to force the situation here slightly?
It really doesn't sit well with me having seen the state of the installation as well as the cr@p test results I got when testing through the board.
However if the customer won't let me continue... Am I at all liable here? And if so what can I do to cover my behind as I've stressed my concerns to the customer and I got nowhere!

Thanks in advance!
 

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