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Discuss James Dewane - Marketing for electricians in the Business Related area at ElectriciansForums.net

Not strictly true Murdoch, I use a third party email service which I grant in the early days was not very reliable, having changed provider I am certain that the service is now as it should be... Each email sent has an unsubscribe button that removes the receiver if they so wish... HOWEVER if they then download some more FREE Stuff they are resubscribed

Cheers
James

UPDATE: I've just had an unsolicited email from this source ..... despite written assurances I was no longer on his email listing when I previously complained.

So I can only assume his system is constantly "harvesting" email information from our websites and adding them back

VERY UNIMPRESSED.
 
This was sent to you privately, but as you are posting here...

Hi Clive, (Murdoch)

Sorry for any inconvenience, I use a third party email provider (YMLP) to send promotional emails, they assure me that unsubscribes will not be mailed.

The say that there are only a few ways that this can happen following an unsubscribe…

  1. The person does not actually unsubscribe
  2. The person re-subscribes (visiting one of my websites)
  3. The Person is subscribed using multiple emails

I would really like to get to the bottom of this, because it is not in my interest to ---- people off, so if you could, will you please send me a copy of the email you were sent when you unsubscribed. (the system always sends out a final email telling you that you have unsubscribed).

On the unsubscribe page there are two buttons …

  1. Unsubscribe
  2. Save

If by chance you press the save button you remain subscribed and continue to receive mail.

I genuinely am sorry but you help in getting to the bottom of this would be appreciated, if the system is at fault I would like to correct it.


Regards,


 
The say that there are only a few ways that this can happen following an unsubscribe…
  1. The person does not actually unsubscribe
  2. The person re-subscribes (visiting one of my websites)
  3. The Person is subscribed using multiple emails
Hi James,
Regarding point 2: How does this work? Are you saying that if anyone visits one of your websites they will get 'promotional emails'??
 
Hi "Spoon"
If they visit the site and download any of my assets " Free Book,Video, Help Sheets etc" then yes they are added to a mailing list as shown interest.
 
The say that there are only a few ways that this can happen following an unsubscribe…

  1. The person does not actually unsubscribe
  2. The person re-subscribes (visiting one of my websites)
  3. The Person is subscribed using multiple emails

On the unsubscribe page there are two buttons …

  1. Unsubscribe
  2. Save
1. I unsusscribed 3 times in 2014
2. I have NEVER visited any of your websites
3. See 1 & 2 above

So

1. Yes - I have AGAIN


Therefore somebody MUST have harvested my details from somewhere again.

So as I believe its against the law to ignore my requests and ignoring them will only harm your business.
 
Looks like you might have to look into your emails James. Spamming people with emails is never a good thing and doesn't do your reputation any good... unless you want negative comments whenever someone mentions your name.
 
Looks like you might have to look into your emails James. Spamming people with emails is never a good thing and doesn't do your reputation any good... unless you want negative comments whenever someone mentions your name.

I agree and if I was intending to be Spammy I wouldn't be defending it here, you pay for a service and trust they get it right...
 
I agree and if I was intending to be Spammy I wouldn't be defending it here, you pay for a service and trust they get it right...

Hi mate. Spam emails are a pet hate of mine. Anyone who does it I will slate them whenever I can.
I hope your new mail server has got it right.
 

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