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Hi everyone,

I got called in by a customer to install a new circuit for their cooker in the kitchen. So I went over and looked at the main supply and there was no earth. So I told them to get in touch with their supplier and ask about this missing main incoming earth cable and what is the Earthing system, and this afternoon he got back to me, and Scottish Power had simply said, some houses have earth and some really old ones don't - all they have is a Phase and a Neutral cable, and that's it and they're not gonna do anything about it.

I was just wondering, what the deal is with is, should I get back to them myself, or even set up a TT system myself?

Appreciate any advice in advanced guys
 
I had the same problem recently. Contact the dno and ask them if it's a pme area. The house I looked at had no earth but they confirmed it was a pme area and came out within the hour and installed a earth bar free of charge.
 
Thanks everyone!
I forgot to mention, the CU is very old, but surprisingly someone's been in and connected a 6mm cable from the earth bar and bonded it to the gas pipe, and used a yellow and green cable which shows it can't be that old, and there's a new type earth clamp too. I'm surprised that no other electrician that's been in before has spotted the problem.
The house holder has moved in about 5 years ago and they hold no certificates or anything so I have no way of knowing the history of what' been done here before.
Thanks for all you replies again - all very helpful
just wondering if it's possible that the DNO has given my customer wrong info? If so, how can I be sure to get accurate info from them?
 
I had the same problem recently. Contact the dno and ask them if it's a pme area. The house I looked at had no earth but they confirmed it was a pme area and came out within the hour and installed a earth bar free of charge.

Thanks, and sorry your reply must have come while I was typing my response, thank you I will be in touch with the DNO myself then
 
I was hoping it was a badly worded statement and he was going to ask the DNO to do it for him.

Probably not tho, not with phrases like 'sod them' and ' if you get less than 0.35, your good to go'
 

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