I have a customer who has questioned/insulted my price on completion of work plus extras.
Basically I was asked to wire an electric shower, it's for a rental upstairs flat, I suggested they add a smoke and heat detector in, the board was old bs3036 and I suggested instead of spending on an RCD protected shower board that they go for a new AMD3 board. Hager board with 7 circuits. X1m of 3 colours of 16mm tails.
Escos x3 there already,
Run for shower was almost 20m of 10mm2 T&E, Smoke run was about 17.5m.
2 lengths of 38x19 sticky back trunking used.
Also a cooker connection plate and a pvc surface box.
Extras on the job were as follows:-
Client decided to get new kitchen fitted and required cooker switch and double socket to be moved 1 metre to the left and joiner boarded the wall,
so 1x1g and 1x2g dry liners used though wall had to be tracked to allow them to fit, they supplied the socket face i supplied the cooker switch, also replaced another socket face they supplied, and a water heater switch i supplied,
supplied 1x pvc surface box to replace a dry liner that was sitting surface but unfixed to wall, and reconnected single socket.
put plug top on a fridge,
Connected oven and hob, oven flexed, hob needed 1.5m of 6.0mm t&e
Fitted 5 lights supplied by customer, plus supply 4x Bell GU10 5w lamps,
I had quoted £575-600 originally to his girlfriend and she was happy and as the cooker connection plate was done and 4 of the lights were requested I was looking to go with £600, and out of that £600 I was going to be paying £120 for an eicr for them due to it being a rental, being done by a 3rd party.
I asked for £150 for the rest of the extras, which I thought was pretty cheap.
So £750 total was asked for this evening.
On completion the client tried to say I had quoted them £275 for the original work, of the shower, smokes and consumer unit replacement, I was literally gobsmacked and they said they were thinking it would be about £450 total with the extras.
The guy literally has stated that he wants me to break down everything I did, and he will pay me a fair wage, but that he's not going to have the wool pulled over his eyes.
Though I'm starting to feel I've been set up the more I think about it.
Not sure how to proceed with this, my initial thoughts was just to say look I'll drop to £630 for everything but no eicr. As I won't need to pay that £120 out. Second thought is to just do small claims court.
However I think he's expecting me to break down all materials and labour etc and by sounds of his fair wage comments he's gonna try and reduce my labour to nothing.
Really disgusted to be honest and apologies for the long drawn out post but can't sleep as it's annoyed me that much, any advice & prices from others would be helpful, especially @Risteard if you don't mind, being in NI and able to do eicr directly I'd be interested in know your approx price and to see if I was too expensive or not.
Job layout, Consumer unit at front door, trunking up staircase to loft and through loft to bathroom at far end and shower mounted on stud wall, smoke alarm in small hall just outside bathroom and heat detector along the way between kitchen and living area.
Basically I was asked to wire an electric shower, it's for a rental upstairs flat, I suggested they add a smoke and heat detector in, the board was old bs3036 and I suggested instead of spending on an RCD protected shower board that they go for a new AMD3 board. Hager board with 7 circuits. X1m of 3 colours of 16mm tails.
Escos x3 there already,
Run for shower was almost 20m of 10mm2 T&E, Smoke run was about 17.5m.
2 lengths of 38x19 sticky back trunking used.
Also a cooker connection plate and a pvc surface box.
Extras on the job were as follows:-
Client decided to get new kitchen fitted and required cooker switch and double socket to be moved 1 metre to the left and joiner boarded the wall,
so 1x1g and 1x2g dry liners used though wall had to be tracked to allow them to fit, they supplied the socket face i supplied the cooker switch, also replaced another socket face they supplied, and a water heater switch i supplied,
supplied 1x pvc surface box to replace a dry liner that was sitting surface but unfixed to wall, and reconnected single socket.
put plug top on a fridge,
Connected oven and hob, oven flexed, hob needed 1.5m of 6.0mm t&e
Fitted 5 lights supplied by customer, plus supply 4x Bell GU10 5w lamps,
I had quoted £575-600 originally to his girlfriend and she was happy and as the cooker connection plate was done and 4 of the lights were requested I was looking to go with £600, and out of that £600 I was going to be paying £120 for an eicr for them due to it being a rental, being done by a 3rd party.
I asked for £150 for the rest of the extras, which I thought was pretty cheap.
So £750 total was asked for this evening.
On completion the client tried to say I had quoted them £275 for the original work, of the shower, smokes and consumer unit replacement, I was literally gobsmacked and they said they were thinking it would be about £450 total with the extras.
The guy literally has stated that he wants me to break down everything I did, and he will pay me a fair wage, but that he's not going to have the wool pulled over his eyes.
Though I'm starting to feel I've been set up the more I think about it.
Not sure how to proceed with this, my initial thoughts was just to say look I'll drop to £630 for everything but no eicr. As I won't need to pay that £120 out. Second thought is to just do small claims court.
However I think he's expecting me to break down all materials and labour etc and by sounds of his fair wage comments he's gonna try and reduce my labour to nothing.
Really disgusted to be honest and apologies for the long drawn out post but can't sleep as it's annoyed me that much, any advice & prices from others would be helpful, especially @Risteard if you don't mind, being in NI and able to do eicr directly I'd be interested in know your approx price and to see if I was too expensive or not.
Job layout, Consumer unit at front door, trunking up staircase to loft and through loft to bathroom at far end and shower mounted on stud wall, smoke alarm in small hall just outside bathroom and heat detector along the way between kitchen and living area.
