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Hi,

Got called to a customer today, background is he has been doing some DIY... he had replaced a load of light fittings and plug sockets, he said we extended this one here and burried it in the wall etc... found one twisted together with tape, no connectors etc... anyway..

The problem is, since yesterday, he said the plugs downstairs don't work... hmmm

I plugged the socket tested in, beep beep beep beep beep, Earth and Live Reverse.... so i go to another, and get the same, then go to another, and its already beeping at me without switching the switch on, its a Fluke socket tester, first two are lit up, then switch it on then its just the first one so suggest Live earth reverse.

I then get the MFT out, plug it in at a socket,

Line to Neutral = 5.5v
Line to Earth = 230v
Neutral to Earth = 230v

Hmm, that's not right...

I pulled off all the face plates down stairs that I could that appears to be on that circuit one at a time thinking ill find the problem, but nope, nothing, all seemed in order (a mess but in the right holes). They said they did not extend or chop any circuits on the plugs, only the lights (they work fine).

Oh its a radial by the way.

So then the lounge, I took the faceplate off, left all conductors hanging (terminated in wagos) turned back on, same problem on sockets, but the ones he had changed were all dead, so im thinking must be somewhere else, put it back together.

Looked at the consumer unit, dual split board, a mess, blatant cowboy who fitted it, everything in the wrong places etc, but anyway, RCD protected. So the circuit was holding fine, as was the RCD.

I put a jumper between Line and Earth and then went round the sockets to get an R1+R2, all seemed pretty much in order, went round everything I could find, all seemed to be ok.

Then hooked Line to Neutral, went round the sockets, not a bloody sausage, nothing, not on any socket anywhere, nothing hooked off the circuit.

Then hooked Neutral to Earth and got a reading on everything.

So then I thought, well everything appears to be in the correct places so what the hells going on... I said it Friday night, I want to go home now thanks, and am going back next Tuesday and have left the circuit off.

My next step is to remove all faceplates on the circuit, so perhaps 15 say, then try to connect one at a time and see what happens.

Has anyone got a better suggestion as ill be honest, im stumped on this, I normally find these things quick and move on, but I spent 2.5 hours then this evening and couldn't work it out.

He assures me he has only changed Faceplates, only 4 of them down stairs in the lounge, you could see they were new. He has not touched anything else on the plug circuit.
 
Well, it was the householder mincing around with the electrics to begin with, so, tough -------! :)

My thoughts entirely, it was commical actually, his mate comes in from over the road who has been helping him this week. He has moved light switches and extended the cables etc, extended the plug circuit with the problem, he did show me the joint which I redid as it was twisted ends with tape...

He had cut the old boiler thermostat off the wall as he said it was for the old boiler and not used so the wire was dead... He buried the cut end in the wall. He showed me where, I said so why is my volt stick (stop laughing) glowing red then when it goes near your dead cable? Pulled it out the other side of the wall, it was live so made safe.

Its a DIY mess, it's probably been like this for a week.
 
And now he is ''Paying'' for a professional to sort his blunders out, except it's not being sorted out is it?? lol!!

It will be sorted, but as it was early Friday evening and had plans, I really didn't want to be there and would rather arrange to look at it properly with more time. He rang me to say he had changed a plug socket and now it's not working, I only went because it sounded like a quick job...
 
I do get it, I just don't explain myself that well, I know it's a difference in potential, and know it doesn't go up one way and down the other.
any load has a phase & neutral connection yes?

so normally the load is connected in parallel across the 2...

lose the neutral and what you effectively have is the load in series..yes?

so you will have a voltage to earth on the neutral minus any voltage dropped across the load...yes?

do as you`v been told and get the wander lead out when you go back...

its a radial so go from point to point...i would be starting as far upstream as you can (first point from the origin of supply)...as you say that all points are affected...
 
In a word, YES!

If he didn't want to work late on a friday he should have turned the job down, everyone knows there is no such thing as an easy fix job on a friday afternoon!

Once you have started the job it becomes your responsibility and you work till it is finished.

And yes I do practice what I preach and do work late into the night and have done over 24 hours straight in the past to get a job done.
 
any load has a phase & neutral connection yes?

so normally the load is connected in parallel across the 2...

lose the neutral and what you effectively have is the load in series..yes?

so you will have a voltage to earth on the neutral minus any voltage dropped across the load...yes?

do as you`v been told and get the wander lead out when you go back...

its a radial so go from point to point...i would be starting as far upstream as you can (first point from the origin of supply)...as you say that all points are affected...

It certainly does appear to be every point that's been affected,

I appreciate your comments, it's given me a few ideas, I'll keep you posted when I've been back.

Im off to sleep now, night all.
 
If he didn't want to work late on a friday he should have turned the job down, everyone knows there is no such thing as an easy fix job on a friday afternoon!

Once you have started the job it becomes your responsibility and you work till it is finished.

And yes I do practice what I preach and do work late into the night and have done over 24 hours straight in the past to get a job done.

They do not preach that their God will rouse them a little before the nuts work loose.
They do not teach that His Pity allows them to leave their job when they damn-well choose.
As in the thronged and the lighted ways, so in the dark and the desert they stand,
Wary and watchful all their days that their brethren's days may be long in the land.

:)
 
They do not preach that their God will rouse them a little before the nuts work loose.
They do not teach that His Pity allows them to leave their job when they damn-well choose.
As in the thronged and the lighted ways, so in the dark and the desert they stand,
Wary and watchful all their days that their brethren's days may be long in the land.

:)
hmm..

yeah allrite Nick if you say so...
 
To be fair, he took the callout on the 'word' of the customer saying 'I've changed a socket and now it's not working'. Plus, the fella had left it 2 days (or probably more) before contacting a spark.
Personally though, I'd rather be at work than with the missus!!:smile5:
 

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