Their take on it is that you gain a site rating based on customer feedback. They say that if you are no good then you will get bad ratings on the site so the wheat gets sorted from the chaff.
I pointed out to them that I could go on their site as a gas fitter and bob round customers, gaining a great rating from them because they would have no clue if I was registered or not. In this way their system fails the customer completely. They couldn't have cared less.
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