Taking money for certification - customer dont wanna pay! | Page 4 | on ElectriciansForums

Discuss Taking money for certification - customer dont wanna pay! in the Periodic Inspection Reporting & Certification area at ElectriciansForums.net

I always include inspection testing and certification on my quotes but mostly put the price as £0.00, obviously the cost is worked in to the price of the job elsewhere. This allows the less intelligent clients to believe that they are getting something for free, one thought they'd got one over on me as i'd made a mistake on the quote!
 
I think that maybe you have confused her as well as us....
Sorry, I needed some exorcisms, but I am fine now, no more confusing yu guys!

So, it is very hard for me to confess but this is one of my first certificates I am doing by myself. I used to have a guy doing it for me for £200+ every time as I wasnt interested in wee jobs, so I could go with that cost and didnt care.
I got NVQ lvl3 and I am looking forward to sign up to Select or this building sthg and pay membership fees.

In before, please, dont flame on me, I am very confident in doing certificate, I know how to do it and I have done it right. My bad is that I should not have underpriced my labour cost so now I got that problem with her...

GME,
that publication is some book with electrical regualtions; p
 
I would say that never mind what you think you can or can not do, clearly business is not your strong point, so I'd probably recommend that you work with an experienced guy and see how business is conducted over here? Once you grasp that concept then you might find you have fewer problems and come across more professional. Personally I think you will need to put this down to a learning curve and next time try a different strategy. Honesty perhaps, tends to work well on these waters.
 
Forget the "electricians hand book". Just show the customer and the other spark section 631.1 or 631.3 depending on what work you have completed. Basically you have to issue a cert regardless of being in Scotland, the problem you have is that you are over charging for it on an itemized bill and she has picked up on it.

Knock £150 off the bill, give her the certs and take this one on the chin and move on.
 
Grammar? What grammar mate?
I'll have to get myself a copy of this electrician's handbook, it sounds really....handy.

Aye ........... punch a hole through it at the top left corner, then tread a piece of string through the hole, tie the ends of the string together to form a loop, then hang it from a nail bashed into the back of the netty door.
 

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