customer

  1. David M

    ES LED Lamps

    I've got a job to price, it involves replacing around 30 or so ES lamps for modern LED type. The existing light fittings are pendent type with alloy lamp shades as part of the fitting design. My customer complains about how often they have to replace the existing standard filament lamps and...
  2. Lou

    Alger Electrics & Alarms

    Alger Electrics and Alarms Limited started out with Gerrard Devoy as a sole trader in 1979 with the ambition to provide an electrical service that works to a high standard and provide the customer with a consistent quality service. Over the years a reputation has been established on this basis...
  3. Lou

    AEF Electrical

    AEF Electrical was founded in 2007 and moved to Edinburgh in 2009. Since then we have steadily grown our customer base to include small and medium size businesses, home owners, letting agents and landlords. We have managed to expand our customer base despite today's tough economic conditions...
  4. Dan

    City Electrical Factors Ltd

    City Electrical Factors Ltd is a private limited company established in 1951. We are the United Kingdom’s leading Electrical Wholesale Network with almost twice as many distribution outlets as our nearest competitor. Our group of electrical companies not only extends throughout the United...
  5. Lou

    AC Mahoney Electrical Services

    At A C Mahoney, we are firm believers of giving excellent customer service, we pride ourselves in carrying out work to meet deadlines as efficiently as possible. We are a local business and provide a personal and professional service to all our customers. We have worked on many diverse projects...
  6. Midwest

    BIZZBY Electricians Work - too good to be true?

    Not the same company, but had to share this email I received today; Good Morning, Your details were passed on to me as we've got a number of electrical jobs in your area. Here's one that's just come in, could you take a look and let me know if you're free to take it? Electrician Per Hour for £89...
    • Midwest
    • Thread
    • customer electrical work electricians https seems their too work
    • Replies: 23
    • Forum: UK Electrical Forum
  7. G

    Revamp of lights do i need to test

    Hi everyone i have to revamp some light fittings that are on ceiling plugs above the suspended ceiling some are emergency lights built into the light fittings so new chokes and batteries like for like do i have to test the whole circuit or will an earth loop test be ok as i am not working on...
  8. yellowvanman

    Sockets in the middle of a shop floor

    Customer wants a number of sockets to work benches in the middle of a 'largish' shop floor. Walkways all the way around, high ceilings. I'm sure others would have come across this sort of problem, would appreciate some ideas!
  9. M

    client does not want to pay? but work is not complete complaining??

    currently took over someones job on a control 4 system "huge home automated system" due that being an extra they paid my boss separate for this. alot of lighting has Big transformers which had to be put local to the control 4. doing this i had to make connections "wagos and tape" due to many...
    • Mike Blair
    • Thread
    • client complete connections control cupboard customer electrical work pay transformers work
    • Replies: 46
    • Forum: UK Electrical Forum
  10. astormatt

    Stroma Certification Scheme Stroma - Where to write up the certificate?

    Hi all, i have joined the big S and i have just come to do my first notification on the installer portal website, but there doesn't seem to be a place to write up the certificate, what do you guys do? send them direct to customer after notifying? I use Easycert so its not a problem, but i was...
  11. H

    Cancellation Rights

    Running on from the other thread people will have seen, do any electrical contractors here have a system in place to cover cancellation rights? I.e. do you have a cancellation policy that you give to customers with your estimates? Do you have a "start work now" form which waives the right to...
  12. sparksburnout

    Is it me???

    I do a bit of work for a local builder, he always uses the same plumbers and I have worked with them fairly frequently, seemed like decent sorts, did a not too bad job, some slightly questionable joist drilling now and again, but BCO never raised any problem (I am assuming that the regs for...
  13. Soulsurfer

    Awkward Customer.

    So I have a full rewire to do asap but customer is trying to live in upstairs of house while myself and builders are going to try ripping out and rewiring entire place, chasing in extras at same time but she doesn't want ceilings down to gain access to joists ! or many floorboards upstairs...
  14. J

    Insurance Or Client Who Pays?

    I was called to a property where they had a water leak causing a fair bit damage and I have repaired or replaced what is needed but the consumer unit is old who do I charge customer or the insurance who is paying for everything else?
  15. R

    Minimum Height Of Conduit

    I have just finished a job for a customer part of which entailed running 20mm conduit horizontally at 1.75 metres above ground along a vertical railway sleeper type wall at the end of a parking area for their two cars. I have just had an email from the customer saying that they want the conduit...
  16. L

    Touch Free Light Switch

    Hi All I have been asked by a customer for a touch free (wave) light switch that can control a dimmer as well???? Ideally wave your hand upwards and the lights get brighter, wave your hand downwards and it gets dimmer I have never heard of these before but the customer was 100% certain that...
  17. JohnTheGeek

    Weirdest Complaints.. You've Ever Had From Strange Customers

    I'm writing a blog post on the weird things customers happen to moan about. Can you help me out with your "wrongest" ever complaint?
  18. R

    EIC customer or builders details

    I normally notify the job with the customers details. However the builder I work for has had a falling out with the customer due to matters not related to my work, and has said the EIC and notifying of the job is to be in his name. Is this allowed? Sent from my SM-N910F using Tapatalk
  19. juice

    is it up to the customer what protective device is in his installation?

    I've been asked to install a shower unit in a clients house and he only wants me to change the shower itself. The consumer unit has BS3036 rewireable fuses and no RCD protecting any of the circuits, including the existing shower circuit. He has already bought the new shower and only wants me to...
  20. Pete999

    Posh Customers

    Sorry Bbut things have been a bit slow lately, so I'm asking for experiences with OH so clever but no common sense customers, you know the type, they think Sparkies Plumbers etc are just people that turn up at the whim of a tele call, and are wearing working clothes, just a Man I know, you must...
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