BG Incompetence strikes again

[Octopus]

Got called out yesterday, wife's friend has no power (since Thursday night) and their 2nd BG call for Saturday had been cancelled and re-scheduled for Sunday

Family of 5, no power

So I turn up to find they have 1 extension lead running the fridge freezer from their neighbour .............

So a quick visual :

3 year old metal clad board with RCD main switch
3 circuits (sockets, central heating and lights)

A quick set of tests

dead short on N-E on the lighting circuit, so with the customers agreement I disconnected the lighting and left them with sockets and central heating.

What I want to know is why the BG muppet who attended site on Thursday couldn't do what I did?

And why the loft conversion company thought it was acceptable to extend the existing socket and lights to incorporate the loft conversion AND think a RCD main switch was a good idea ......

I despair

 

[jay sean]

Most of the BG electricians were directly employed (this was in 2005), I worked in the west Midlands, another guy on my patch was rubbish at his job.

I was only there for 2 months as BG were cowboys, and left.

 

[Toneyz]

Why don't companies stick to what they know.

 

[remedial]

this got me thinking about DP MCBs. is there a good reason why MCBs here aren't DP, as in many other countries?

 

[Toneyz]

They have an RCD as the main switch and cost.

 

[Octopus]

They have an RCD as the main switch and cost.

And non compliance with 314.1 (i)

 

[Deleted member 26818]

this got me thinking about DP MCBs. is there a good reason why MCBs here aren't DP, as in many other countries?

Yes, take up too much room, or are too expensive.

 

[GBDamo]

Bleedin' Gardeners!

Beyond Gormless

 

[PEG]

Why don't companies stick to what they know.

They are.....and it's conning people....

 

[Toneyz]

I have seen many electrical companies going into mechanical/plumbing and visa versa because they think it is a good idea to provide M &E and it always folds the company or the end up ditching the idea as it nearly puts the company under.

 

[telectrix]

if BG went under, would that be a bad idea?

 

[GBDamo]

I have seen many electrical companies going into mechanical/plumbing and visa versa because they think it is a good idea to provide M &E and it always folds the company or the end up ditching the idea as it nearly puts the company under.

This is very much customer driven, in my opinion, many facilities managers want a one stop shop as they can't be arsed having to ring multiple companies to resolve issues.

 

[PEG]

BG's sales strategy is shameful and fraudulent,in my opinion....it's commercial department,more so.

It puts me in mind of a certain high-street bank,who acted in a similar fashion,also saving the worst of it's behaviour,for their commercial customers.

The bank in question,is facing legal problems and payouts,right now,regarding this past policy.....and policy,it was.

I firmly believe,this will be BG's destiny,and as with the above mentioned bank,they will remain in place,to annoy us

 

[Deleted member 26818]

My sister works for BG, in their direct marketing dept.

 

[telectrix]

My sister works for BG, in their direct marketing dept.

OMG.

 

[PEG]

My sister works for BG, in their direct marketing dept.

My sister,Dolly,makes the most wonderful cucumber sandwiches...