Call out fees & prices thereafter.

[Fitzy]

Had my first ever call out today, but didn’t have a clue what to charge for a call out fee! Was only there an hour, found the problem and need to back to finish the job as I need to cut a small hole in the ceiling. So I just charged them £50 for the hour I was there.

What is a rough figure for a call out & included time and hour to price from there on in?

 

[MDJ]

Wow, very informative and positive contribution there MDJ. How to make friends and influence people.

Well come on fella, you already charged them and then asked for our rates, come on, your running your business we are not, apologies for the first reply, I was a bit out of order, sorry mate, now pull yourself together and stick with your rates, you know what your doing don't you?

 

[simpson93]

£90 anything up to two hours £40 thereafter in London area.

 

[simpson93]

repost - deleted.

 

[Fitzy]

Well come on fella, you already charged them and then asked for our rates, come on, your running your business we are not, apologies for the first reply, I was a bit out of order, sorry mate, now pull yourself together and stick with your rates, you know what your doing don't you?

Apology accepted.

I wasn’t actually asking for anyone’s actual rates they charge, just a rough idea of what a call out fee should cover etc. Could’ve worded first post a bit better to be honest.

 

[Andy78]

Where im from outside of Norwich, normally a hours travel to the call out. £78 covers the travel and first hour on site.

More than a fair rate for the travel involved.

Myself I'm at £45 for the first hour, but my area is very tightly packed. I'd be surprised if I've travelled more than a few miles to any callout in the last few years.

 

[Octopus]

£90 anything up to two hours £40 thereafter in London area.

You should get your DIY banner changed....

 

[simpson93]

You should get your DIY banner changed....

Doesn’t it stand for drink it yourself?

 

[buzzlightyear]

going rate should be £70.00 for the first hour 35.00 from there
so next time you go there be ready with a peace of paper and get them to sign it . whether out of hour or not .

 

[MDJ]

going rate should be £70.00 for the first hour 35.00 from there
so next time you go there be ready with a peace of paper and get them to sign it . weather its out of hours or not .

?

 

[telectrix]

round here, a call-out fee of £45 is the norm, covering up to 30 mins. then £25-£30 per hour after that. course, over to wilmslow where all the man u. foot ------- live, then it triple.

 

[buzzlightyear]

round here, a call-out fee of £45 is the norm, covering up to 30 mins. then £25-£30 per hour after that.

slave .

 

[JAWS]

Looking forward to the day in a few years where I give the customer a price unfortuantly I am to nice at times which could make me skint.

 

[buzzlightyear]

Looking forward to the day in a few years where I give the customer a price unfortuantly I am to nice at times which could make me skint.

what bugs me ,when a customer takes the new car to have it serviced .boy they pull the pants down then .

 

[Deleted account]

I think your £50 call out is ok. I charge £65 because I think that's reasonable for me.

Just remember when invoicing put the call out as one part of invoice and aditional works and materials as a separate charge.

 

[DefyG]

If you are a 'one man band' then charge what you think is fair for you.
Was it during 'normal' working hours, did it interrupt another job? You have a vehicle to run which all costs.
Appliance companies (I know not one man bands) charge £70 + vat and upwards per hour so £50 is really quite reasonable as you are probably further qualified than the appliance engineer.