Unfortunately, with our "every man for himself" and "get out clause" mentality which now pervades in British society, one can feel very alone and isolated when things go wrong. As Tony quite rightly says, things do fail, and we are feeling more and more impotent nowadays with quality taking a nose-dive in favour of profitability for Companies. I only use Crabtree Starbreaker or Wylex boards, and I DO torque the screws, but I realise that even with all the precautions in the world, the situation you're in could be any one of us, but for the grace of God.
Hope it gets sorted out soon mate, so you can put it behind you and move on.
Hope it gets sorted out soon mate, so you can put it behind you and move on.