I started getting products from ledhut last November. One of their selling points is their 5 year warranty on all products which they advertise heavily on their website.
I discovered however that their standard warranty is only 2 years and the 5 year is only available upon application. The rigmarole involves printing out a warranty form, filling it in, and sending it off via the post.
I have done this with all products I have purchased since finding out and was assured all previous products would be warranted also, but have yet to receive any confirmation of any extended warranty.
I did have one issue with one order which involved many replacements and eventually a full batch replacement so I am quite keen to get these items covered by this extended warranty.
I have been on at them time and time again, and next week might be trading standards time.
Has anyone else received an extended warranty confirmation from ledhut or is it just a myth ?
I discovered however that their standard warranty is only 2 years and the 5 year is only available upon application. The rigmarole involves printing out a warranty form, filling it in, and sending it off via the post.
I have done this with all products I have purchased since finding out and was assured all previous products would be warranted also, but have yet to receive any confirmation of any extended warranty.
I did have one issue with one order which involved many replacements and eventually a full batch replacement so I am quite keen to get these items covered by this extended warranty.
I have been on at them time and time again, and next week might be trading standards time.
Has anyone else received an extended warranty confirmation from ledhut or is it just a myth ?