Ledhut 5 year warranty

[Midwest]

I expect you'll know the likes of JCC, respond with an email as proof of an extended warranty application. So clearly it is possible. Must say I wouldn't be confident of using their products, and 'selling' their extended warranty to my customers. That said, I have some of their LED lamps in my house, which are over 7 years old. I waiting for them to pack up, so I can replace them with something more modern!

 

[HandySparks]

Every time an LED Hut rep calls me I berate them about the '5 year warranty'. It's just unnecessary hassle for the installer. If they just kept track of batch numbers when they sent out items, it could be entirely automatic.

Or just follow TLC (other electrical suppliers are available); all you need is the original order number, which you'd be keeping anyway for your accounts.

 

[Joolz]

Yes all sorted now guys. The warranty was confirmed in writing for me.

Shanky... The 5 year warranty is only available if you print off a form, fill it in and send it back. Its a standard of 2 years otherwise. Details of this are at the bottom of their website. My forms had apparently been going missing in the office.

Suspiciously gone missing for all my 5 orders totally £400+ over the years I guess! Beginning to think they're by default stacked in a corner, until someone complains

 

[mort2376]

Have used led hut for several years. I have had a faulty batch which they have always swapped and customer is happy to change them piecemeal.

Never had a problem with them, customer service good. I place the 5 year registration on the customer handing them the paperwork and telling them to fill in their details. I will swap up to 2 years after that if the customer has registered their details it's up to them.

Has worked for me so far

 

[chudson]

Have used led hut for several years. I have had a faulty batch which they have always swapped and customer is happy to change them piecemeal.

Never had a problem with them, customer service good. I place the 5 year registration on the customer handing them the paperwork and telling them to fill in their details. I will swap up to 2 years after that if the customer has registered their details it's up to them.

Has worked for me so far

Had a number of faulty items from ledhut over the last 3 years. They have always replaced without quibble but it can be a little difficult to get them to process the replacement at times..At least by email anyway.