No Paperwork For New Consumer Unit Installation

[Trimglafix]

I'm so confused about this thread! what is all that blue tape? Surely not concealing joins in cables? Can you post a better picture of the meter cupboard?

Also did the installer give an invoice/receipt for this mess?

No invoice. ONLY paperwork is Merchant Terminal receipt for debit card payment. I doubt this would have been left too if he thought he could get away with keeping both copies.

 

[Midwest]

Do those blue tape covered cables, go into the new CU?

 

[Midwest]

And the second pic of the blue tape covered cables, was that where the old fuse board was?

 

[Octopus]

No invoice. ONLY paperwork is Merchant Terminal receipt for debit card payment. I doubt this would have been left too if he thought he could get away with keeping both copies.

I don't suppose that the "sparky" provided a written estimate or quote either?

 

[Trimglafix]

Do those blue tape covered cables, go into the new CU?

Yes. Out of rats nest understairs cupboard, into other old pantry cupboard. I guess this gave him lots more room to work & he wouldn't have to look at the rats nest for too long!

 

[Trimglafix]

I don't suppose that the "sparky" provided a written estimate or quote either?

No. Nothing but a Merchant Terminal receipt.

 

[Trimglafix]

And the second pic of the blue tape covered cables, was that where the old fuse board was?

No. Blue tape leads to NEW CU. Old fuse board was in rats nest cupboard (first pic).

 

[Trimglafix]

Do those blue tape covered cables, go into the new CU?

Yes. His work to extend them just through wall to new CU.

 

[Octopus]

No. Nothing but a Merchant Terminal receipt.

I'm sorry but I think the home owner needs to accept most of the blame for the shambles... especially if they didn't get another person or 2 to quote!

 

[Midwest]

In some cases of a CU replacement, the existing cables will be too short. It can be acceptable to use what's called crimp lugs to extend the existing cables (some on here will argue, that it is not). In any case, it isn't acceptable to just cover such joints in tape and not placed in some sort of enclosure. Here is another way of ding it; https://www.connexbox.com/shop/topj...ail-accessories/dre-5-din-rail-enclosure.html

there are others.

 

[Midwest]

I'm sorry but I think the home owner needs to accept most of the blame for the shambles... especially if they didn't get another person or 2 to quote!

Bit harsh Murdoch, the home owner is elderly.

 

[Octopus]

Bit harsh Murdoch, the home owner is elderly.

Hum... when I quote elderly people, I send an estimate/quote and recommend that they consult a friend/neighbour/family member.....


But thats just me!

 

[Trimglafix]

I'm sorry but I think the home owner needs to accept most of the blame for the shambles... especially if they didn't get another person or 2 to quote!

I understand your point, but please remember the home owner is over 70. She is from a generation of trust - especially in professionals. They don't have the cynical mind of the following generations.

 

[Midwest]

OP, I think you might need to think on how you wish to proceed here. On the face of it, it seems your mother has been charged quite a lot for this CU replacement. That said, by most on here, we can only comment on what you tell us. I would wait until you receive your EIC. I would then ask for a proper written receipt for the work done. You then will have to consider how confident you are about the work that has been carried out.

 

[Octopus]

I understand your point, but please remember the home owner is over 70. She is from a generation of trust - especially in professionals. They don't have the cynical mind of the following generations.

If your mum knows you are in the trade why didn't she get you involved?