No Paperwork For New Consumer Unit Installation

[Midwest]

Hum... when I quote elderly people, I send an estimate/quote and recommend that they consult a friend/neighbour/family member.....


But thats just me!

Yep that's fair. Don't think this was done in this case?

 

[Trimglafix]

OP, I think you might need to think on how you wish to proceed here. On the face of it, it seems your mother has been charged quite a lot for this CU replacement. That said, by most on here, we can only comment on what you tell us. I would wait until you receive your EIC. I would then ask for a proper written receipt for the work done. You then will have to consider how confident you are about the work that has been carried out.

The money is a side issue. It has been unwisely spent & wasn't mentioned by me in the thread until requested.
I just believed she needed a certificate of some sort for the work done & that was the reason for initial post.
I don't think anything is in a dangerous state so I am not too worried about that side (should I be?).
I now believe, due to helpful comments from here, that she has paid way over the going rate for the job done & been taken advantage of. The least she should expect is a certificate which will give her a guarantee that the installer is at least qualified to do the work. If he won't provide it then I will look to use some form of regulation to force him to. If he can't produce it then maybe I should then be naming him so others can avoid him?

 

[Trimglafix]

If your mum knows you are in the trade why didn't she get you involved?

Ooops. Hope this forum is not purely for those in the trade. I'm not in the trade, hence the questions!

 

[Octopus]

this needs to be moved to DIY

 

[Midwest]

As to whether the work is been done safely or correctly, is difficult to be sure commenting from a forum. The only way to do that properly, is having a suitable qualified electrician carry out an inspection.

I would, as suggested, wait for your EIC and ask for a breakdown of the work carried out. I do not think your mother has been subjected to some fraudulent work, if she had been charged a lot more, 3 or 4 times more, you may have come to that conclusion, and perhaps dealing with this somewhat differently.

It would of been better to have received a quotation or estimate, but elderly people are too trusting. Perhaps the installer could explain why he did not submit an estimate. Do you know if he is registed with a scheme?

 

[Trimglafix]

As to whether the work is been done safely or correctly, is difficult to be sure commenting from a forum. The only way to do that properly, is having a suitable qualified electrician carry out an inspection.

I would, as suggested, wait for your EIC and ask for a breakdown of the work carried out. I do not think your mother has been subjected to some fraudulent work, if she had been charged a lot more, 3 or 4 times more, you may have come to that conclusion, and perhaps dealing with this somewhat differently.

It would of been better to have received a quotation or estimate, but elderly people are too trusting. Perhaps the installer could explain why he did not submit an estimate. Do you know if he is registed with a scheme?

I can't find mention of one on his website. Would you like me to PM a link to his website?

 

[Octopus]

Ooops. Hope this forum is not purely for those in the trade. I'm not in the trade, hence the questions!

Oops - sorry mate, with your post count and the length of time on here you could have been viewed as a spark. - I would suggest you update your profile to show DIYer or homeowner.

Hope this helps.

Sounds like you mum has been well and truly done over.

 

[Octopus]

I can't find mention of one on his website. Would you like me to PM a link to his website?

I'll take a look if you like!

 

[Midwest]

I can't find mention of one on his website. Would you like me to PM a link to his website?

If he is with a scheme, they have a complaints procedure, Napit, Stroma, Elecsa, NICEIC. I wouldn't suggest naming the company/installer, you haven't proved he's done anything wrong.

 

[Trimglafix]

If he is with a scheme, they have a complaints procedure, Napit, Stroma, Elecsa, NICEIC. I wouldn't suggest naming the company/installer, you haven't proved he's done anything wrong.

I agree. Hence reason for PM rather than public.

 

[Octopus]

They don't appear on the competents person scheme site - but as far as I know that doesn't include Stoma.

The OP should email the sparky and ask for confirmation of which scheme they are a member of!

 

[HandySparks]

They don't appear on the competents person scheme site - but as far as I know that doesn't include Stoma.

All registration bodies are included on the Competent Persons Register. That includes you! (with Stroma) :yes:

 

[Midwest]

OP

Competent Persons Register | Home

Let us know if he is?

 

[marc8]

Apologies for confusion.
I have attached another picture which gives a slightly pulled back view.
As Leesparkykent stated there is no Solar PV installed - it was cancelled under cooling off period. The box with drop down cover in first picture is squarish & I assume is for stair lift; though she did have a bathroom professionally installed so could relate to something in there too (but less likely).
All pictures are of current set-up. I have no before pictures & I didn't know job was to be done.
The first picture is of the cupboard where all electrics including old CU was installed. Second picture is of cupboard just other side of wall where only the new CU is located. They are all of the set-up as it exists now. The cables with the blue tape on are what he has used to make make the cables reach the new CU. They just go through the wall into the new CU.
I don't know what is behind blue tape as I didn't think it wise to remove any, but have attached a close up picture.
I guess £600 a bit steep for this 'quality' of work then?

Yes I think with Job you have done you have been ripped off, but I would say with a metal clad consumer unit, testing & properly done the I would be quoting £450 upwards, can't see the rest of the work needed to test everything & issue paperwork. but with a metal clad consumer unit costing upwards of £85 then that price up would be fair & done properly.
but looks like you have been done.

 

[Trimglafix]

OP

Competent Persons Register | Home

Let us know if he is?

Thanks. That was a useful link - Not surprisingly neither their address (as listed on their website) or company name show up.