Total Trade Services - Wales

[liam b]

Just wondering if anyone has heard of total trade services?

anyone worked for them or with them?

good or bad experience?

cheers

 

[sparky3366]

No, Im the spark who will not be threatened by a client.

 

[Electricalserv]

No, Im the spark who will not be threatened by a client.

Can you give a full account of what went on in this blokes house.....Unqualified plumbers or just general bad management skills by total trade services?

 

[sparky3366]

It was neither, the guys carer was a total idiot who thought he knew everything. The boiler location was tricky because of the existing wiring and soffit locations but I hadnt looked at the plumbing. The plumbers asked me to reconnect the old wiring onto the new kit but I would never do that and sign my name to it. It was the carer causing all the grief as he thought he knew everything but knew nothing. Everything I said to the client was heard by a company director and he told me to walk. I have never,ever been talked to in that manner by anyone and that guy was a total idiot IMHO. He was made offers for heating but he wouldnt budge on anyone working late.

 

[Electricalserv]

It was neither, the guys carer was a total idiot who thought he knew everything. The boiler location was tricky because of the existing wiring and soffit locations but I hadnt looked at the plumbing. The plumbers asked me to reconnect the old wiring onto the new kit but I would never do that and sign my name to it. It was the carer causing all the grief as he thought he knew everything but knew nothing. Everything I said to the client was heard by a company director and he told me to walk. I have never,ever been talked to in that manner by anyone and that guy was a total idiot IMHO. He was made offers for heating but he wouldnt budge on anyone working late.

To be 100% fair why should have people working in his home after hours? He's the customer and it should be done in his conviniece. I find that totally wrong.

 

[sparky3366]

I wasnt on site until 3.30 as I had already done 1 y plan that day. The office shouldve made a better job of planning the workforce really...I was there to move some cables but said I would wire the system as a favour to the customer.

 

[Electricalserv]

I wasnt on site until 3.30 as I had already done 1 y plan that day. The office shouldve made a better job of planning the workforce really...I was there to move some cables but said I would wire the system as a favour to the customer.

This is why the company is a joke. Electricians turning up at 3 and announcing they wanted to work past 7pm at such short notice. I would have booted you myself. Utter inconvinience.

 

[liam b]

No, Im the spark who will not be threatened by a client.

sorry mate, just what the customer/carer where saying, obviously there making things sound worse than they are, you get some like that...

 

[sparky3366]

This is why the company is a joke. Electricians turning up at 3 and announcing they wanted to work past 7pm at such short notice. I would have booted you myself. Utter inconvinience.

The job wasnt booked in that day and I was doing them a favour.

 

[DurhamSparky]

now now girls.....!!! lol...

 

[sparky3366]

I never announced that I would be doing anything, I said that I wouldnt be finished by 7. Give your head a shake, get your facts right instead of 3rd hand and wind your neck in

 

[DurhamSparky]

hahahahaha....

did any one actually finish this install or not???

 

[sparky3366]

According to the office, they sent 2 people the following day and it was the same type of circus. At the end of the day, I wouldve worked late to get the system working as most people would probably do. But to be spoken to in such a manner with my boss hearing every word and then threatened, I wouldve thought he will have a long wait.

 

[Electricalserv]

The job wasnt booked in that day and I was doing them a favour.

Yes doing that inconvenient company a favour at 7pm.

 

[Electricalserv]

According to the office, they sent 2 people the following day and it was the same type of circus. At the end of the day, I wouldve worked late to get the system working as most people would probably do. But to be spoken to in such a manner with my boss hearing every word and then threatened, I wouldve thought he will have a long wait.

Must have given the man the wrong impression

 

[sparky3366]

You really need to get your facts right before you try to judge people matey...any reasonable customer would usually be glad of someone working late WITHOUT OVERTIME to get them a working system. The guys attitude did him no favours and it was my boss that told me to leave. Whatever the client possibly told you is extaggerated and twisted to suit his own needs. I did nothing wrong, my boss is happy that I did nothing wrong so Im happy and will offer to work late to finish a job whenever the need arises.